Holistic Risk Management

News

• Christmas 2021

  Dear Sirs, Dear Madams, From our point of view, in the current situation it is a very good decision of the future German government to establish a crisis team in the Federal Chancellery and to place it under the leadership of an experienced major general. The essential task of crisis management is to get “ahead of the situation” in an uncertain and threatening situation by taking appropriate measures. Unfortunately, there could be no talk of this in the “crisis management” driven by politics so far. The pandemic is a classic crisis situation that can no longer be controlled by the “normal organization”. This requires a very clear competence for the method of “leadership in crisis”. However, this is not a prerequisite for working in politics, e.g. as a member of the Bundestag, or in a leading position in administration. The core of crisis management is strategic decision-making. One of the biggest challenges in staff work is the decision-making process. The importance of decision making is often underestimated. Poor decision making exacerbates an already difficult situation. The meaning of this quote from the new ISO has become painfully clear to all of us in recent months. A new standard on crisis management is currently being developed in the ISO committees. At the beginning of November, a text on this project was submitted as a Draft International Standard. The national bodies in Germany (DIN), Switzerland (SNV) and Austria (A.S.I.) participate in the ISO consultations in the Working Group ISO / TC 292 on this topic. As a “designated expert” of the SNV, I participate in the consultations. The text of the draft for the new standard can be obtained from the ISO pages https://www.iso.org/standard/50267.html. Key points of the new standard are the very clear presentation of the leadership rhythm and the highlighting of the requirements for the skills of the members of the crisis team. The draft is very clear that the strategic decision-making process is about making a good response in a highly escalated situation based on the best available information, thereby controlling the event and minimizing the impact. Today we would like to inform you about the availability of ISO DIS 22361 and thereby give you the opportunity to comment. To this end, I would like to ask you to review the text that is now available and to provide us with any comments in writing. On Wednesday, February 9, 2022 at 5:00 p.m.,we will host another webinar on the “Basic Structure of the New ISO DIS 22361 on Crisis Management.” I cordially invite you to this webinar, via teams. I will be happy to answer any questions you may have on this subject. Register for the webinar now! We wish all of you a peaceful Advent season, a Merry Christmas and a Happy New Year 2022. Stay healthy all of you. Klaus Bockslaff and Mathias Götsch

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• Webinar on the planned new ISO 22361 Crisis Management

  In November, the new ISO DIS 22361 Crisis Management was published by the ISO bodies and is now available for comment by all interested parties. In our webinar, Dr. Klaus Bockslaff, who himself participated in the negotiations as a representative of Switzerland, will present this groundbreaking standard for crisis management and answer questions from the committee work. Two of the most important aspects of this standard are the leadership requirements of a crisis manager and the process organization of strategic decision making in a crisis. These and other aspects will be discussed in depth in the webinar. In preparation, you can download the current draft of the standard from the ISO website for a fee. Register now

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• Beginning of autumn 2021

  Dear Sirs, Dear Madams, The past few months have been marked by a variety of crises, from the Corona pandemic, the floods in West Germany, the events in Afghanistan, the increasing ransomware attacks and finally the shutdown of production sites due to missing IT components. At the same time, we are seeing the first signs of the next challenge, the lack of energy and especially electricity. Prices are rising dramatically. Experts warn of a widespread power blackout in the coming months. What do all these events tell us? What about our “risk perception”? Are we prepared to recognise the risks and take appropriate care measures? If we look at the recent events mentioned above, in none of the cases pointed out can we say that it is really surprising. Do we have the impression that our society, but also our politicians, are ready to take up the necessary measures in time and act accordingly? Many questions remain. In my view, however, we should not misuse them to endanger social cohesion. With the possible answers, it depends on all of us. The famous quote by John F. Kennedy “Ask not what the state can do for you, but what you can do for the state” is gaining in importance. The corona pandemic, which we hope will soon be behind us, has taken a lot out of all of us. This applies to both the personal and the professional side. Open questions in the private sector include: How will the social consequences be addressed, especially for children and young people? What economic consequences will the past months have in the medium term? Should we expect another outbreak later in autumn and the coming winter? In the area of our clients, we have been able to accompany a number of companies on their way through the Corona crisis in recent months. Many practitioners had their say in the fortnightly lecture and discussion round via teams. Controversial topics were also discussed with refreshing clarity. For example, the difficulties in role and decision-making in the crisis team, international coordination, virtual crisis team work and the increase in ransomware attacks were mentioned. Crisis management and its organisation require new solutions and ideas. A more detailed account of the issues involved can be found in the article entitled “Basic experiences of the crisis team’s work over the past twelve months”, which appeared in S&S Report issue 1 / 2021, pages 52 – 55. In our film “Deployment of DEMiOS in a highly escalated situation” we present our approach to digitalisation in crisis management and show possibilities for implementation. In doing so, we show what opportunities digitalisation offers. We see these not only in a single tool, but especially in the integration of the different systems. We have professionally revised the presentation and are happy to make it available to you via our homepage or directly on YouTube. Please write us your impressions. In doing so, we show what opportunities digitalisation offers. We see these not only in a single tool, but especially in the integration of the different systems. We have professionally revised the presentation and are happy to make it available to you via our homepage or directly on YouTube. Please write us your impressions. Finally, an event tip: In the online seminar “Crisis Management for Professionals”, you will learn how to design and train the processes of leadership and decision-making using the business game scenario “yamaoka airport”. During the scenario, you will gain practical experience of how you yourself act under pressure in a team. Sign up. We wish you all a beautiful autumn. Stay healthy. Klaus Bockslaff and Mathias Götsch

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